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Shaping the future > Consultancy
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About our Consultancy Practice
Our
projects are often innovative and challenging, but always exciting. Change is a
persistent theme and a key part of our role is to help you seize new
opportunities and improve your performance against competitors.
We provide the roadmap and structure for you to implement your best ideas and
achieve your business objectives; a substantial return on investment, up to the
minute information management or perhaps compliance with new and prospective
regulations.
We are committed to providing you with creativity, energy and the experience and
discipline of a Big Four consultancy. We believe in our people. We appreciate
that it is they that deliver on our vision and maintain our standards.
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Everybody uses experience as a unique selling point for consultancy |
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So how are Calvis different? |

You'll probably agree that the true value in
learning is in the way that we apply that learning in our day-to-day lives. This
experience, both good and bad, becomes valuable when turned into knowledge that
we can then use to solve a range of different problems.
Perhaps we are no different to anyone else. However, the value of experience can
only be realized if this new found insight is recycled to become knowledge and
that through repeated application then becomes experience - yes, read that
again!
At Calvis our people have lots of experience built up over many years of
providing consultancy services at all levels. That's not to say we're a bunch of
old-timers; more a group of seasoned campaigners who have acquired collective
knowledge through a 'pile' of experience. And because we have an astute HR
Director, this experience is continually recycled to help our clients.
This is why we think our 'experience' unique selling point is different to
everyone else's. | |
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360° Consultancy Pods |
| What is a 360° Consultancy Pod?
A 360° Consultancy Pod is a selection of our
tried and trusted foundation consultancy services, carefully chosen to address
the delivery needs of our most popular project engagements: technology
management services, document management & workflow, business intelligence,
Extranet and Intranet solutions and integration.
Why 360°?
It will come as no surprise to you that
technology is only one small element of any project, maybe as little as 10% in
some cases. The one most important aspect of a project is the people and
processes, two variables which are often completely overlooked or just left to
chance. Ignore the non-technology stuff and we believe your project will have a
high chance of failure, or it will deliver to skewed expectations. Therefore,
our 360° Consultancy Pods present a common sense approach that addresses the
project in its entirety.
Are 360° Consultancy Pods only available for SharePoint?
No, the beauty of a 360° Consultancy Pod is that
it can be easily assembled for any project engagement, and remember only a small
part of the project is about the technology itself. For example, we can apply a
standard Document Management 360° Consultancy Pod to the implementation of any
document management solution. SharePoint aside, we provide Document Management
360° Consultancy Pods for Meridio, Interwoven, Open Text and OnBase.
How are 360° Consultancy Pods charged?
Each 360° Consultancy Pod benefits from a simple
and consistent approach to costs. We recognize that a successful project team is
comprised of people with different skills and levels of experience. Monitoring
costs can be a headache, especially if you're tracking different consultant
rates. That's why we provide a single blended consultancy rate for a 360°
Consultancy Pod allowing you access to any consultant regardless of seniority.
The 360° Consultancy Pod is constructed from a
pre-engagement meeting. A retainer is charged prior to the start of the project
and the balance of consultancy charged monthly in arrears when the retainer is
exhausted. | |
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Foundation Consultancy Services |
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Technology Management
- Strategy - IT to Business Alignment
- Solution Procurement
- Supplier Management
- Interim IT Management
- Project Management
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Solution Discovery
- Document & Records Management
- Business Process Re-engineering &
Workflow
- Customer Relationship Management
- Collaboration
- Application Development & Integration
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Change Management
- Training
- Team Dynamics
- Solution Facilitation & Mediation
- Transition Support
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Solution Development
- SharePoint 2007
- Adobe
- PISCES XML
- Excel
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Vendor Selection
- Document Management
- Property Management
- Customer Relationship Management
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Technical Implementation
- SharePoint 2007
- pdfDocs Solution Suite
- InterAction
- Hummingbird DM5 & DM6
- Meridio
- OnBase
- Interwoven Worksite
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| Solution Support Pods
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What is a Solution Support Pod?
One of the most important aspects of undertaking
a new project or installing a new application is gaining assurances that your
new environment will be supported by consultants who understand it, can answer
your questions and resolve problems quickly and efficiently. A Solution Support
Pod is an annual contract that provides you with support, much like any standard
insurance policy. We have developed three Solution Support Pod levels each
designed to give you the right service for your solution. The levels are Gold,
Silver, and Bronze.
What services are provided from a Solution Support Pod?
Each Solution Support Pod provides unlimited
telephone support within business hours. We also operate email and instant
messaging support lines. Gold and Silver Solution Support Pods also provide you
with bundled support consultancy days should in-depth problem
investigation/resolution be required. Additionally, we recommend that
these days are used for system upgrades and orientation, regular system health
checks and face-to-face review meetings.
How do we measure the performance of a Solution Support Pod?
All support issues for each Solution Support Pod
are routed through our helpdesk system, from which you will receive monthly
status reports. These reports will detail all calls, their status and
resolution. Solution Support Pod agreements operate with specified Service Level
Agreements (SLAs).
How are Solution Support Pods charged?
Solution Support Pods are charged annually in
advance. As a guide, standard Solution Support Pods are priced as follows:
Bronze £3,500, Silver £8,000 and Gold £12,000. Depending on the required
Solution Support Pod Service level, these prices may vary and should only be
viewed as an estimate. All prices quoted exclude VAT.
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Solution Support Pod GOLD
- Annual Contract
- Unlimited telephone support within business hours
- 10 bundled support consultancy days (70 hours)
- Dedicated support channels: IM, email and phone line
- Face-to-face quarterly review meetings
- Monthly Support Call reporting
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Solution Support Pod SILVER
- Annual Contract
- Unlimited telephone support within business hours
- 5 bundled support consultancy days (35 hours)
- Dedicated support channels: IM, email and phone line
- Face-to-face quarterly review meetings
- Monthly Support Call reporting
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Solution Support Pod BRONZE
- Annual Contract
- Unlimited telephone support within business hours
- Dedicated support channels: IM, email and phone line
- Monthly Support Call reporting
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