Solution
The BlackBerry edition of InterAction for SmartphoneTM by Calvis gives Hill Dickinson’s smartphone users access to all the company contacts directly in InterAction instead of via individual address books. Moreover,in addition to standard client contact data, it provides “contact intelligence” information, such as activities, meetings, mandates, matters and relationship intelligence, which includes all the people that other colleagues know and relevant profile fields displaying key practice management data.
Hill Dickinson deployed the BlackBerry edition of Calvis’ InterAction for SmartphoneTM. Also available are InterAction for iPhoneTM and InterAction for Windows MobileTM and InterAction for AndroidTM.
Benefits
Tony Goldsmith, Hill Dickinson Partner, who launched the Singapore office to build business in this important shipping region, finds the speed and convenience of InterAction for BlackBerry™ “essential in building new relationships and supporting this level of responsiveness and quality”.
Gudgeon concludes, “Our BlackBerry solution for InterAction by Calvis has enabled us to increase the quality of our service and retain more clients; to tighten the control of our delivery and grow our reputation; for our staff to become more productive and reduce operational costs; and to enhance our business development activity and win more of the business available on the market.”
Technologies
InterAction v5.1 or later including the web client and a Microsoft Windows web server running ASP (preferably IIS v4 or later).
Supports all BlackBerry handsets with the BlackBerry Browser and Mobile Data Services enabled.