Challenge
The UK’s largest listed Property Fund Manager, £9.4bn of Commercial Property under management performed about 236 lease renewals every year, a long manual process involving lawyers, surveyors and managing agents, where our client alone had to rekey close to 50,000 fields.
Solution


Electronic forms that create dynamic documents (self-adjusting fields) and capture & hold key data within the form so that this can be printed, saved to disk, emailed or fed directly to property system to transfer the data on.
Deliverables
expertise, business process discovery, specification, design and pilot implementation.
Benefits
- Leases available on the system faster
- Fund Managers focussed on higher value tasks
- Greater accuracy & continuous electronic audit trail
- Service more in tune with clients’ needs
- Standards-based, so transferable
- No change in process and low costs
Technologies
Horizon Property Management System, Adobe, Outlook, OSCRE and XML