LexisNexis (www.lexisnexis.com), a leading provider of content-enabled workflow solutions, and Calvis, today announced their alliance to provide additional mobile functionality to LexisNexis® InterAction®, a leading Client Relationship Management (CRM) solution for professional service firms.
InterAction® for BlackBerry®, a unique application developed by Calvis, enables fee earners and mobile workers to conveniently access client and prospect intelligence stored within InterAction, via BlackBerry smartphones.
Fee earners can now access client and contact information residing in the InterAction database from their BlackBerry devices. This data can be retrieved whilst on the move, resulting in increased productivity; shorter business development cycles; improved levels of client service; wider internal adoption; and earlier return on CRM investment.
Daniel Von Weihe, vice president and general manager, LexisNexis InterAction comments, “We welcome Calvis to our alliance community. LexisNexis continually develops InterAction to grow with the needs of our clients. Remote working, virtual offices and the ability to provision core business applications on the move are becoming increasingly important to professional service firms; InterAction for BlackBerry addresses these challenges, while maintaining the security, ease of use and integration that our customers have come to expect from InterAction.”
The solution uses network authentication and BlackBerry Mobile Data Service to ensure contact data remains secure. Deployment can be completed in less than a day and existing infrastructure and security configurations do not need to be changed. The application can be used on any mobile phone network.
The Calvis solution specifically allows users to:
· Search a firm’s entire contact list;
· Find all the contact that colleagues know at the target company;
· View contact details including multiple addresses, phone numbers and emails;
· View activity summary (for contacts and organisations;
· Add useful contacts to My Contacts list;
· Use one-click dial or one-click email from the returned contact
· Add activities on the move.
Calvis’ expertise in developing solutions for the BlackBerry platform has been recognised by Research In Motion (RIM), which recently identified Calvis as a BlackBerry Independent Software Vendor (ISV) Alliance partner. Through this accreditation, Calvis is gaining official vendor approval for its development work and marketing its solution to a much wider audience. Uptake of the application has been particularly strong in the private equity and legal markets, and via these new relationships Calvis expects to make inroads into adjacent sectors.
Maciek Janowski, director sales and strategic marketing, at Calvis said, “The InterAction for BlackBerry application benefits end users, RIM and LexisNexis. Users prosper from having CRM in the palm of their hands; RIM raises the value of BlackBerry across professional firms; and LexisNexis succeeds in mobilising its InterAction CRM from the desktop to the frontline of client service and revenue generation.”
About LexisNexis
LexisNexis® (www.lexisnexis.com) is a leading global provider of content-enabled workflow solutions designed specifically for professionals in the legal, risk management, corporate, government, law enforcement, accounting, and academic markets. LexisNexis originally pioneered online information with its Lexis® and Nexis® services. A member of Reed Elsevier [NYSE: ENL; NYSE: RUK] (www.reedelsevier.com), LexisNexis serves customers in more than 100 countries with 18,000 employees worldwide.
About LexisNexis InterAction
LexisNexis® InterAction® enables professional services firms and other relationship-based organisations to create the relationship intelligence they need to uncover new business opportunities. InterAction has seamless Outlook integration allowing users to access valuable information and contribute to the system without leaving this environment (also integrates with Lotus Notes and Novell GroupWise). Essential Data Quality and Data Change management tools ensure data integrity and reduce the ongoing cost of ownership. The Who Knows Whom feature allows users to determine who else within a firm knows the contact and the nature and strength of that relationship. InterAction solutions are available to the Accounting, Financial Services, Legal, Management Consulting, Property and other professional services markets. LexisNexis European headquarters for InterAction are in London, UK.